What your customer sees
Reward points customers can spend
Customers earn points on orders and spend them later. Meal pages show the points an order earns, and customers see their balance on their account page.
Loyalty and word of mouth
Meal Prep Loyalty Points, Referrals, Gift Cards and Coupons
Reward the customers who keep coming back, let your best ones bring friends, sell gift cards, and run discount codes without a spreadsheet.
The problem
My best marketing is word of mouth, but I cannot track it. I hand out discounts in DMs and have no idea who sent whom or what it cost me.
I would also love to sell gift cards, and not have to make up a code by hand every time.
How it works
Real screens from the live demo, with sample data only.
What you see in the admin
Referrals, with a reward for both sides
Every customer has a code and a link to share. A friend who signs up with it and pays for a first order earns a reward for both of them: a coupon, store credit or points, as you choose. If that order is refunded in full, both rewards are taken back.
- Choose what the referrer and the friend each get, how long reward coupons last, and limits per referrer a month and in all.
- A referral is blocked when a customer tries their own code, or the friend uses the referrer's email, card or delivery address, and the reason is shown.
What your customer sees
Gift cards for any amount
Customers buy a gift card for someone else with a message and a send date. It is redeemed at checkout, alone or with a coupon (your choice), and whatever is not spent stays on the card. On your own site the buyer pays by card through Stripe and the recipient gets the code by email on the send date.
What you see in the admin
Every gift card and its history
See who each card is for, its balance and its history. Issue a card by hand (a comp, a prize), change a balance or disable a lost card, each with a note, all in the Audit Log.
What you see in the admin
Coupon codes with limits
A percentage or an amount off, with a limit on uses and an end date. Customers enter the code at checkout.
What is included, and in which plan
Each plan includes everything in the plans before it.
Coupons
Discount codes customers enter at checkout.
In Basic and aboveGift cards
Sell gift cards customers redeem at checkout.
In Advanced and aboveReward points
Customers earn points on orders and spend them later.
In Advanced and aboveReferrals
Customers share a code; both get a reward on the friend's first order.
In Advanced and above
How it helps you grow
More repeat customers
Points give people a reason to come back next week, and a balance they do not want to leave unused.
New customers from people who already like you
Referrals reward both sides, and only after the friend pays for a first order, so you are not giving away rewards for sign-ups that never order.
Money up front, and new faces
Gift cards bring in cash before the meals are cooked and put your food in front of someone who has not tried it.
Less admin time
Codes, balances and rewards are tracked for you, with every change recorded.
Try it in the demo
These links open the exact screens in the live demo, in a new tab. Nothing in the demo is real: no payments, no emails, no customers.
Customer side
Admin links ask you to click Sign In once. The demo fills in the sample login for you.
Questions owners ask
When is a referral reward given?
When the friend's first order is paid. If that order is later refunded in full, both rewards are taken back. In the demo the referrals are sample history, and nothing is paid.
Can customers cheat the referral program?
The system blocks the usual ways: using your own code, or a friend who shares the referrer's email, card or delivery address. A blocked referral shows the reason. For the same-card check it keeps only Stripe's own fingerprint of the card, never card details.
Can a gift card be used together with a coupon?
That is your choice. There is a setting for whether a gift card can be used with a coupon.
Can I choose what the reward is?
Yes. For referrals the referrer and the friend can each get a one-time coupon (a percent or dollar amount off), store credit or points, and you set how long reward coupons last and the limits per referrer.
Related features
Reviews and customer feedback
Meal reviews you approve, and a four-question survey after each order.
Subscriptions and recurring revenue
Weekly plans customers manage themselves: skip, pause, swap or cancel, billed every week.
Reports and insights
Analytics, repeat rate and churn, CSV exports and a sales tax report.
Want to see it with your menu?
We set it up for you and move your existing customers over. Call us or talk to Alex, and we will show you how it would work for your business. You can also read the demo guide first.