FAQ
Frequently asked questions
Straight answers about how we work, what it costs and what's yours. Don't see your question? Get in touch.
What does CG Strategic Enterprises do?
We build websites, AI assistants and automations for local businesses. That can mean a faster, more modern website, an AI assistant that answers calls and questions around the clock, or automations that handle lead follow-up, scheduling, invoicing and review requests so you're not doing them by hand.
Who do you work with?
Small and growing businesses across Florida and Georgia, from Miami to Pensacola and up through Savannah and Atlanta, especially service businesses like home services and pest control, and food businesses like meal prep, catering and commissary kitchens.
How does a project start?
With a free 30-minute intro call. From there: a short audit of how things work today, a requirements step where we map out exactly what you need, a written quote, the build, and then optional ongoing hosting and care.
How much does it cost?
Every project is priced on the specific workflows and integrations involved, so we don't quote blind. After a short look at how your business runs today, you get a clear written quote. The intro call is free.
Do I have to replace my current website or software?
No. If something is working for you, we build on it. Many of our automations and growth services work alongside platforms you already use, like Wix, Shopify or your existing CRM. We'll only recommend replacing something if it's holding you back.
Who owns the website and platform?
Your business is always yours: your customer and order data, your domain, your brand, logo, photos and content, and your payment account. You can export your data at any time. The platform software we build is licensed to you as part of your monthly hosting and care plan, which is what keeps it running. If you ever leave, you take your data, domain, content and payment account with you, so you can move without losing a customer. If you'd rather run the platform yourself, there's an option to buy out the software license.
What does the monthly hosting and care plan include?
Hosting, security updates, backups, uptime monitoring, support with set response times, and small changes as you go. It's spelled out in a written service agreement before you commit.
How long does a project take?
It depends on the scope. Your written quote includes a timeline, and larger projects are delivered in milestones so you can see progress along the way.
Who is Alex?
Alex is our AI assistant. Alex answers calls and website chats anytime, in English or Spanish, learns what you need, and sets up a free intro call with our founder, Chuck. Calls are recorded so we can follow up accurately.
Do you work in Spanish?
Yes. Our website, Alex and our lead follow-up all work in English and Spanish, and we can build bilingual websites and assistants for your business too.
Do you have a referral program?
Yes. If you know a business we could help, you can earn a finder's fee when they become a client. Call or chat with Alex to learn how it works.
Do you work with businesses outside Jacksonville?
Yes. We're based in Northeast Florida and work with businesses across Florida and Georgia. Intro calls, audits and walkthroughs happen over video, so it doesn't matter whether you're in Miami, Tampa, Orlando, the Panhandle, Savannah or Atlanta. For businesses in Northeast Florida, we're happy to meet in person too.
Still have a question?
Book a free 30-minute intro call, or send us a message and we'll get back to you.
